Customer Satisfaction (CSAT)

The Customer Satisfaction (CSAT) template is designed to help businesses measure and improve customer satisfaction. The tool provides a structured approach to gathering, analyzing, and acting on customer feedback, enabling companies to enhance their products, services, and overall customer experience.

Key features of this template include:

• A customizable CSAT survey form for collecting customer feedback
• Data visualization tools to track satisfaction trends over time
• Action planning sections to address areas needing improvement